How do I return an item?

60 Day Money Back Guarantee At Park 2 Peak. We want you to be fully satisfied with every item you purchase, however, we know it's sometimes necessary to return or exchange an item. If you are not satisfied with an item that you have purchased, you may return the item within 60 days of delivery for exchange or a full refund of the purchase price less shipping and handling costs if returned by mail or FedEx.

Holiday returns must be shipped back to us by January 7th.

For exchanges, the cost of regular shipping on your new item will be waived. The item must be returned in NEW and UNUSED condition to ensure full credit.*

*Dirty or Used items may not be accepted for a return.


YOU HAVE 2 OPTIONS!!

Exchange your item:

1. Call Park 2 Peak's customer service at 207.415.2098 to obtain a return authorization number (RA #).
2. We will create a new order for you over the phone.


      or


Return your item:

1. Please place the unused, clean item in a box with this information included on a piece of paper.

  • name on the order
  • order id #
  • name of the item you wish to return
  • reason for return

2. Ship to:

Park 2 Peak

225 US RTE 1

Scarborough, ME 04074

3. You will be refunded the original purchase price minus shipping for a return when your order is received by our warehouse. Please allow up to 2 weeks for processing.