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Q: What is the warranty policy for DAKINE products?
A1: NORTH AMERICA - LIMITED LIFETIME WARRANTY | DAKINE offers a Limited Lifetime Warranty against manufacturing defects. DAKINE will repair or replace, at it's discretion any products found to be defective within the scope of normal and appropriate utilization and are within the Limited Lifetime Warranty covenants which exclude normal wear. Claims should be presented at the point of initial purchase with proper documentation to validate claims thereunder.
A2: (ALL GLOVES + WINDSURF/KITE PRODUCT) NORTH AMERICA Two, (2), YEAR LIMITED WARRANTY | DAKINE offers a Two, (2), Year Limited Warranty, from the time of initial purchase, against manufacturing defects. DAKINE will repair or replace, at it's discretion any products found to be defective within the scope of normal and appropriate utilization and are within the Two, (2), Year Limited Warranty covenants which exclude normal wear. Claims should be presented at the point of initial purchase with proper documentation to validate claims thereunder.
A3: REST OF WORLD (R.O.W) Two, (2), YEAR LIMITED WARRANTY | DAKINE offers a Two, (2), Year Limited Warranty, from the time of initial purchase, against manufacturing defects. DAKINE will repair or replace, at it's discretion any products found to be defective within the scope of normal and appropriate utilization and are within the Two, (2), Year Limited Warranty covenants which exclude normal wear. Claims should be presented at the point of initial purchase with proper documentation to validate claims thereunder.
Q: I have a defective DAKINE product and would like to request to have it repaired/replaced; whom should I contact?
A1: Please contact the store where you purchased the DAKINE product. They will help you with your warranty.
A2: If you are unable to contact the location of purchase:
US CUSTOMERS: Contact the DAKINE Warranty Dept via email: warranty@dakine.com or phone: 541 386 3166. Office hours are M-F 8:00am to 5:00pm PST.
CANADIAN CUSTOMERS: Contact the DAKINE Canadian Customer Service Dept via email: gregb@dakine.com or phone: 541 386 3166. Office hours are M-F 8:00am to 5:00pm PST.
ALL OTHER CUSTOMERS: Contact the DAKINE Distributor for your country. A list is provided in the Store Locator section of this site.
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